Proven Pest


Our Privacy Policy

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Privacy Policy

Redback Pest Control

Your Personal Information

We do Not Collect information on any of our client’s that identifies an individual, other then to maintain your ongoing services.

Your Information

You information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you.

However, in some circumstances we may be provided with information by third parties. Example to gain access to your property on behalf of your agent.

In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by any third party.

Your Personal Information Disclosure.

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Redback Pest Control will not charge any fee for your access request. 

In order to protect your Personal Information we may require identification from you before releasing the requested information. Like a copy of a termite inspection or treatment done by us.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.

If you find that the information we have is not up to date or if you have moved location, please advise us as soon as you can so we can update our records and ensure we can continue to provide quality services to you, this is very important, if to have an ongoing termite treatment plan this will also help to maintain any warranty’s.

Policy Updates

This Policy may change from time to time and is available here on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

Redback Pest Control on

1800 733 222